At Valley Longwall we recognise that customers desire a close relationship with their suppliers, one which is built on confidence in their ability, trust in their integrity and the knowledge that they will deliver on even the most challenging of tasks. Our aim is to work together with our customers to fulfil the goals they set for their businesses, by creating long-term value through the development of innovative and market focused solutions.

  We work hard to understand what drives each of our customers' needs and do our best to provide exceptional solutions for each and everyrequirement. As a benchmark, we know we have succeeded when our customers consistently realise a superior return on their investment.

  In line with our core values we aim to promote:

  * Health, Safety and the Environment - An overriding commitment to health, safety, environmental responsibility and sustainable development.

  * Integrity - Including doing what we say we will do.

  * High Performance - The satisfaction of achieving superior business outcomes.

  * Win-Win Relationships - Having relationships which focus on the creation of value for all parties.

  * Respect for Each Other - Enriched by openness, sharing, trust,teamwork and involvement.